From opening an account to payments, bonuses, and betting — you've come to the right place for help with anything.
Browse the topics below to find what you need
The Score 24 support team is always here for you
Our help center has put together a complete step-by-step guide for new users at Score 24 — walking you through everything from your first deposit to placing your first bet.
| Subject | Description |
|---|---|
| Minimum age | 18 Years or Older |
| Minimum Deposit | ৳ 500 |
| Minimum bet | ৳ 50 |
| Deposit Methods | BKash, Nagad, Rocket, Bank |
| Currency | Bangladeshi Taka (BDT) |
| Withdrawal time | 15 minutes – 24 hours |
| Support Language | Bengali & English |
For any issue on Score 24, Live Chat at the Help Center gets you the fastest resolution. 98% of issues are resolved on the very first contact.
One of the most common frustrations with online betting is not being able to get help when you actually need it. The Score 24 Help Center was built specifically to solve that problem. Get support on any topic, 24 hours a day, 7 days a week — even at 3 in the morning.
Our support team includes trained Bengali-speaking agents who genuinely understand your concerns. Many platforms only offer support in English, which makes it hard for users to explain their issues clearly. At Score 24, that's not a problem — write in Bengali and you'll still get fast, accurate responses.
Payment issues are the most urgent — because your money is directly on the line. Score 24's dedicated payment support team handles all deposit and withdrawal problems on a priority basis. Issues like these are typically resolved within 30 minutes.
Bonuses can be confusing — terms like turnover requirements and wagering conditions tend to trip people up. The Score 24 Help Center breaks down every bonus term in plain, simple language. And if anything is still unclear, our support team will walk you through it with real examples.
KYC and account verification are common concerns for many users. Our knowledge base answers all your questions — which documents are required, how to upload them, and how long the process takes. Typically, a photo of your National ID or passport is all you need, and approval is granted within 24 hours in most cases.
If you run into any issues using the Score 24 mobile app, the Help Center has you covered. Step-by-step guides are available for app installation, login problems, and notification settings — with separate guides for both Android and iOS.
Our Help Center also covers responsible betting in detail. Score 24 offers tools to help you stay in control — including deposit limits, self-exclusion, and cool-off periods. If you feel your betting is getting out of hand, our support team is ready to guide you in the right direction.
One last thing — the Score 24 Help Center is more than just a place to fix problems. It's a resource to help you get more out of your betting experience. Whether you want to learn something new, understand a strategy, or simply double-check something — our Help Center is always open.
Score 24 support agents will never ask for your password or PIN. Keep this in mind and stay protected from fraud.
What Score 24 users ask about most