Privacy & Security

Score 24 Privacy Policy — Your data is safe with us

At score 24, every piece of your information is protected with the utmost care. This Privacy Policy explains what data we collect, how we use it, and how we keep your identity secure.

Last Updated: January 2026

Our Privacy Commitment

Your data is never sold to third parties
All transactions and data are secured with 256-bit SSL encryption
You have the right to access and delete your data
We do not collect more information than necessary
You can opt out of marketing communications at any time.
256-bit
SSL Encryption
0%
Sale of Data to Third Parties
24/7
Security Monitoring
7 Days
Data Deletion Timeline

How We Protect Your Privacy

Six core privacy principles at score 24 that apply to every user

Secure Data Storage
Your data is stored on encrypted servers. Firewalls and multi-layer security are always active to prevent unauthorized access.
Identity Confidentiality
Your personal identity is never exposed publicly. Information is shared with third parties only to the extent required by legal obligations.
Payment Data Security
Payment information from bKash, Nagad, or any other payment method is processed in compliance with PCI-DSS standards. Card numbers and PINs are never stored.
Self-Control
You can manage your notification, marketing email, and cookie preferences directly from your account settings.
Right to Erasure
If you close your account, your personal information will be permanently deleted from our systems within the designated timeframe.
Spam-free communication
No marketing messages are sent without your consent. You can unsubscribe at any time with a single click.

1 Introduction & Scope

Score 24 (referred to herein as "we", "us", or "the platform") is an online sports betting service operating for users in Bangladesh. This privacy policy clearly explains what personal data Score 24 collects, how it is stored and used, and the measures we take to keep your information safe.

By accessing score24.ws or using any of our services, you are considered to have read and accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform.

  • This policy applies to the score24.ws website and all its subdomains.
  • This policy applies equally to access via mobile browsers and any other device.
  • Score 24's privacy policy does not apply to third-party links or services.
  • Score 24 does not collect information from individuals under 18 years of age, and no services are provided to minors.
In brief:

This Privacy Policy sets out Score 24's responsibilities regarding your data and your rights as a user. We are committed to operating with full transparency.

2 What Data We Collect

Score 24 only collects information that is necessary to provide its services. Collecting excessive or irrelevant data goes against our policy. Details on the types of information we collect are outlined below.

Data Type What We Collect Why It's Collected
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account Registration & Notifications
Financial Information Payment method (bKash/Nagad number) Deposit & withdrawal processing
Transaction Information Betting history, deposit and withdrawal records Account Management & Support
Technical Information IP address, browser & device information Security & Fraud Prevention
Usage Data Time spent on site, pages visited Service Improvement

We never store your full card number, bank PIN, or password. Payment details are processed directly by the payment gateway.

3 How Your Information Is Used

Score 24 uses the data it collects only for specific and legitimate purposes. We are fully transparent about every way your information is used.

  • Account Management: Your information is used for registration, login verification, password recovery, and account security.
  • Payment Processing: Information required for deposits, withdrawals, and bonus processing is handled accordingly.
  • Customer Support: Your information is used to resolve issues and process support tickets.
  • Security & Fraud Prevention: Data is analyzed to detect unusual activity and protect your account.
  • Legal Compliance: Retaining certain data is mandatory in order to meet regulatory requirements.
  • Service Improvement: User experience is analyzed to continuously improve the platform.
  • Promotional Communications: Promotional offers and updates are only sent with your consent.
What We Don't Do:

Your data is never sold to advertisers or data brokers. Score 24 will never use your information for third-party marketing without your consent.

4 Data Sharing & Disclosure

Score 24 shares your personal information with third parties only in limited, specific circumstances. Your data is never sold or shared for commercial purposes.

  • Payment Providers: Necessary information is shared with payment gateways such as bKash and Nagad to process transactions. These providers operate under their own privacy policies.
  • Identity Verification Services: Certain information may be shared with approved verification partners as part of the KYC process.
  • Legal Authorities: Providing information in response to a court order or a lawful request from law enforcement authorities is a legal obligation.
  • Technology Service Providers: Limited data is shared with trusted providers used for cloud hosting and server services, who are bound by strict confidentiality agreements.
  • Business Transfer: In the event of any future merger or acquisition, you will be notified before any transfer of data takes place.

Before sharing data with any third party, we ensure they adhere to equally robust data protection standards.

5 Cookie Policy

Score 24 uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent the site from functioning properly.
  • Functional Cookies: Used to remember your language preferences and login details, and to deliver a personalized experience.
  • Analytics Cookies: This is used to understand which pages users spend the most time on. No personally identifiable information is collected in the process.
  • Cookie Controls: You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

6 Data Security Measures

Score 24 follows the highest industry-standard technologies and practices to keep your data secure. Our security systems are continuously updated and reviewed.

  • SSL/TLS Encryption: All communications on the site are secured with 256-bit SSL/TLS encryption. A green padlock in your browser means your connection is safe.
  • Two-Factor Authentication (2FA): An extra layer of security is available for account login via mobile OTP or email verification.
  • Firewall & DDoS Protection: A robust firewall is active at all times to guard against external attacks and unauthorized access.
  • Regular Security Audits: Third-party security experts conduct regular penetration tests.
  • Restricted Access: Only authorized personnel may access user data on a need-to-know basis, and every access is logged.
  • Data Backup: Regular encrypted backups are maintained on separate servers to prevent data loss.
In the event of a security breach:

In the event of a data breach, Score 24 will notify affected users by email within 72 hours and take immediate protective measures.

7 Your Rights

As a Score 24 user, you have several important rights over your own data. We respect these rights and are committed to upholding them.

  • Right to Access: To find out what data we hold about you, send a request to support@score24.ws. Full details will be provided within 30 business days.
  • Right to Rectification: If any of your information is incorrect, you can update it through your account settings or by contacting support.
  • Right to Erasure: After account closure, all data beyond legal retention requirements will be permanently deleted after the applicable period.
  • Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data.
  • Right to Data Portability: We can provide a copy of your data in a standard, portable format.
  • Right to Opt Out of Marketing: Simply click the "Unsubscribe" link at the bottom of any marketing email to stop receiving communications.

8 Children's Privacy

Score 24 strictly refrains from providing services to anyone under 18. Protecting minors is our highest priority.

  • Age verification is in place at the time of registration.
  • If a minor's data is collected inadvertently, it will be deleted as soon as it is identified.
  • If you have concerns, parents can reach us at support@score24.ws.
  • To learn more about responsible gaming, visit our Responsible Gaming View page.
For Parents:

If you believe your child is using Score 24, please notify our support team immediately. We will close the account within 24 hours.

9 Policy Updates

Score 24 reserves the right to update this privacy policy as needed. We will notify users before making any significant changes.

  • If significant changes are made to this policy, a notification will be sent to your registered email address.
  • The date of each revision will be noted at the top of the page under "Last Updated".
  • Continued use of the site after any changes constitutes acceptance of the updated policy.
  • You can visit this page at any time to read the latest policy.

10 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please reach out to our dedicated privacy team. We typically respond within 2–5 business days.

Email
support@score24.ws
Response within 2–5 business days
Support Hours
9:00 AM – 11:00 PM
7 days a week

Play Safe, Enjoy with Peace of Mind

Your data is kept with the highest level of security at Score 24. Open an account today and enjoy the thrill of Sports Betting in a safe environment.

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